Ordering & Payment Methods

Ordering

For your convenience, we offer several different methods to submit your order. We accept orders placed online using our website. Or, if you want a more personal experience, we encourage you to call our office to place your order. One of our knowledgeable customer care representatives will be happy to take your order and answer any questions you may have. We also accept mailed in, faxed or emailed orders. Credit card information will be required to complete all orders.

Methods of Payment

We gladly accept the following methods of payment- MasterCard, Visa, Discover, American Express, Personal/Business Checks, Money Orders, VAC Gift Vouchers, and Net EOM Terms are accepted by special consideration requests.

Credit/Debit Card Transactions

When placing an order and using a credit/debit card as payment, the card being used will be authorized for payment when the order is submitted. The card will not be charged until the items have shipped. Out of stock items are processed and shipped as they become available. You will only be charged on the initial order for shipping.

Online Orders

For ease, convenience and purchasing history, we suggest using our online webstore to place orders. Create an account to see buying history and ease of reordering purposes.

Mail-In Orders

If sending an order through the mail, please include a check, money order, gift voucher or credit/debit card information for payment. A postal order can be sent to:
Veterinary Apparel Company
ATTN Customer Service Department
847 Main Street
Battle Creek, MI 49014

Fax-In Orders

If you prefer to fax your order, please send to (269) 963-0341 Credit card information will be required to complete all faxed orders.

Emailed Orders

When emailing orders, an Excel spreadsheet or word document is preferred. You may email your order to pvac@professionalapparel.com.

Phone-In Orders

For a more personal experience, or if you have questions on any of our products or services, please give us a call at 1-800-922-1456. We are here to help!

International Orders

For international orders, shipping costs will show as "To Be Determined". International shipping costs are based on weight, box dimensions and delivery location. We will calculate shipping costs per order and contact you for approval of the shipping method and costs before the order is fulfilled.